Frequently asked questions

Most repairs range from $150–$450 depending on the appliance, part, and labor involved. We charge a $75 service call fee for the diagnostic visit, which is waived in full if you approve the repair. You'll always receive a written quote before any work begins — no surprise charges.

Yes, same-day appointments are available across most of our Chicago and suburban service area, subject to technician availability. Emergency situations like refrigerator failures are prioritized on the schedule.

Yes. Every technician is licensed and insured, and completes a background check before joining our team. We're happy to provide proof of insurance upon request.

We serve Chicago and the surrounding suburbs within roughly a 30-mile radius, including Naperville, Schaumburg, Skokie, Evanston, Arlington Heights, Park Ridge, Des Plaines, Glenview, Northbrook, and more. Visit our locations page for the full list.

We service every major appliance brand, from everyday names like LG, Samsung, Whirlpool, GE, and Frigidaire to premium brands like Sub-Zero, Wolf, Viking, Thermador, and Miele.

You can book online through our booking form in under a minute, or call us directly at (773) 882-3590. We'll confirm your appointment window shortly after you submit your request.

As a general guideline, if the repair cost is under 50% of a comparable new unit and the appliance is less than 8-10 years old, repair is usually the better value. We'll always give you an honest recommendation, even if that means suggesting replacement.

A refrigerator or freezer that's stopped cooling, a gas smell near an oven or range, or a washer actively leaking and causing water damage are all treated as priority calls. Mention the urgency when you call and we'll do our best to expedite scheduling.